I don't normallly post such reviews as the one below but Bill and Marcia have been in our RV'ing family for years and feel that they have been screwed by Heartland. Everyone blames the economy for the decline in RV sales....perhaps it is the lack of quality and service. Below is an email from them dated November 2, 2010 |
Hello everyone. Hope everyone is well. Just want to let you all know about Heartland Products. When we purchased our new 5th wheel we were very happy with it. 3 months later we found a crack in the side. We finally got a dealer to fix it and found out it was a factory defect. They stated someone got crazy with a router...at least it wasn't a structural defect. Now we have another problem.....the back cap separated from the whole camper. You could actually pull out the rear. We called Heartland and the first thing they said....it's not under warrantee. It's over 1 year old.....but you can take it to a dealer and have it fixed at your own expense. We did take it to a great dealer, Fretz RV in Pa. They took it apart and found only 3 screws holding the whole back on. One of the screws was broken. The molding was to have sealer in it, which it didn't.....what does Heartland say......too bad, we are not doing anything about it. Can you imagine what would have happened if it came off completely while we were going down the highway at 65 - 70 miles an hour? It would have caused one terrible accident. If anyone is planning on ever buying a trailer, stay away from Heartland Products. They do not stand behind their work. If you know of anyone that is thinking about buying one, tell them my story.....stay away from them. Bill and Marcia Photos below are of their new Heartland when they first got it. |
| Here are pictures of our new 2008 Heartland fifth wheel. We picked it up the end of April in Tenn. Now all we need is the time to use it. As you can see from some of the pictures, our dog Diesel, thinks we brought him home a new dog house. He layed claim to it. We went to Maine over Memorial Day week end and he didn't go. He stayed home with the boys. He sure was mad at us.... Bill and Marcia (MJW) |
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